Our return policy: Prince of Gold does not accept refunds, but we do allow exchanges within 7 days of the purchase date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item for any item of the same price. Jewelry items can be exchanged for jewelry, and watches can be exchanged towards watches or jewelry. Jewelry cannot be exchanged towards a watch.
If you are sending an item back for an exchange, you must first request an RMA number for your package. You can do so by contacting us by phone or email at 915-740-6732 or info@theprinceofgold.com. Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Prince of Gold is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt or order number. Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.
Prince of Gold
If you are sending an item back for an exchange, you must first request an RMA number for your package. You can do so by contacting us by phone or email at 915-740-6732 or info@theprinceofgold.com. Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Prince of Gold is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt or order number. Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.
Prince of Gold
El Paso, TX.
915-740-6732
info@theprinceofgold.com
Prince of Gold will contact you upon receipt of the package. We must confirm the returned jewelry has not been damaged, or suffered excessive wear and tear during the 7-day period. All items must arrive back at Prince of Gold in their original condition.
info@theprinceofgold.com
Prince of Gold will contact you upon receipt of the package. We must confirm the returned jewelry has not been damaged, or suffered excessive wear and tear during the 7-day period. All items must arrive back at Prince of Gold in their original condition.